Contact Us
703-486-0500
Support
Support for Rimage Disc Systems & GTGI Software Products
Technical Support for Rimage Disc Systems
Please contact us using one of the following options –
- Call us at (703)486-0500 and press option 2 - 'Rimage Support'
- Send an E-Mail to support@gtgi.com
- Issue with a System? View Rimage Literature
- If you need Rimage service and are not currently a GTGI customer, please call us at 703-486-0500.
- Submit a Support Ticket using the form provided below...
Request GTGI Software Help
(SecureDisc, Digital Warehouse or Autodisc)
- Call us at (703)486-0500 and press option 3 - 'Software Support'
- Download the latest version of the Resident Client now (3.0.2-WHQL) (recommended for Windows 10 users)
- Send an E-Mail to support@gtgi.com
- Issues producing encrypted discs, use the SecureDisc Rimage Edition Trouble Ticket.
- Problems decrypting discs produced with SecureDisc products, use the Decryption Trouble Ticket
- For software Updates and Documentation please click here!
- Help with all other software, submit a Support Ticket using the form provided below...
GDAMS Support or Questions
Please contact us using one of the following options –
- Call us at (703)486-0500 and press option 4
- Send an E-Mail to support@gtgi.com
- Submit a Support Ticket using the form provided below...